Last updated: August 8, 2026

Shipping Policy

At LUAL MALL INC, we are committed to processing and shipping your order as quickly and safely as possible.

Order Processing

Orders are typically processed within 1–2 business days after payment has been successfully received.

Orders placed on weekends or holidays will be processed on the next business day.

If additional verification is required, processing may take slightly longer.

We currently ship throughout the United States using trusted carriers, including:

The carrier may vary depending on your location and the most efficient delivery option available.

Estimated delivery times are:

Delivery estimates are not guaranteed and may vary due to weather conditions, carrier delays, holidays, or other circumstances beyond our control.

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please allow up to 24 hours for tracking information to become active after shipment.

Customers are responsible for providing an accurate shipping address.

LUAL MALL INC is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided during checkout.

If an order is returned because of an incorrect address, additional shipping charges may apply.

If your package appears to be delayed or lost in transit, please contact us first.

We will work directly with the shipping carrier to investigate the issue and help resolve it as quickly as possible.

If your package arrives visibly damaged, please:

This allows us to investigate and provide the appropriate resolution.

At this time we only ship within the United States.

We do not currently offer international shipping through this website.

If you have any questions regarding shipping or your order, please contact us:

LUAL MALL INC

Email: lual@lualvitamin.com

Response time: Within 1 business day